Privacy Policy

Clinonix is committed to protecting the privacy and security of the personal information of users who visit and interact with our website. This Privacy Policy explains how Clinonix collects, uses, stores, and safeguards information obtained through our website, and outlines the choices available to users regarding their personal data.

This policy applies to all visitors, users, and clients accessing Clinonix services through our website.

Definitions

Personal Information
Personal information refers to any data that can identify an individual, such as name, email address, phone number, mailing address, or other contact details. Clinonix does not knowingly collect information from children under the age of 13, and our services are not intended for use by minors.

Website
The term “website” refers to Clinonix’s official website and any related web pages operated by Clinonix.

Users
“Users” refers to individuals who visit, browse, or interact with our website and services.

Information We Collect

Users may browse informational areas of our website without providing personal information. Personal data is collected only when users voluntarily submit information through forms, inquiries, service requests, or subscriptions.

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Practice or company information

  • Other details voluntarily submitted through forms

We also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information is collected through standard server logs and analytics tools.

How We Use Information

Clinonix uses collected information for legitimate business purposes, including:

  • Providing and improving services

  • Responding to inquiries and requests

  • Supporting healthcare revenue management operations

  • System administration and security

  • Internal reporting and analytics

  • Compliance with legal and regulatory requirements

Service-related communications may be sent when necessary, such as notifications regarding service updates or operational matters. These communications are not promotional in nature.

Users who opt in to newsletters or updates may unsubscribe at any time using the link provided in emails.

Cookies and Tracking Technologies

Clinonix uses cookies and similar technologies to enhance user experience and analyze website usage. Cookies are small data files stored on your device that help us understand how visitors interact with our website.

We may use:

  • Session cookies, which expire when you close your browser

  • Persistent cookies, which remain on your device for a limited time

Cookies help us improve site navigation, functionality, and performance. Users may disable cookies through their browser settings; however, doing so may limit access to certain features of the website.

We may also use third-party analytics or tracking services that collect aggregated, non-identifiable information.

IP Address Usage

IP addresses are automatically logged by web servers and may be used to:

  • Diagnose technical issues

  • Monitor website performance

  • Analyze general geographic usage trends

IP addresses are not used to personally identify users.

Third-Party Technologies

This Privacy Policy does not govern the practices of third-party websites, services, or tools linked from our site. Clinonix does not control and is not responsible for the privacy practices of external websites. Users are encouraged to review third-party privacy policies before sharing personal information.

SMS and Communication Consent

If you choose to receive SMS or MMS communications from Clinonix, we will use your phone number solely for service-related notifications or updates.

We do not sell, rent, or share mobile numbers or consent data with third parties for marketing purposes. Message frequency may vary, and standard message and data rates may apply. Users may opt out at any time by replying STOP or contacting us directly.

Behavioral Advertising

Clinonix may partner with third-party advertising networks to display relevant advertisements on other websites. These partners may use cookies or similar technologies to collect information about browsing activity in order to present targeted ads. Users may opt out of certain advertising practices through browser settings or third-party opt-out tools.

Information Sharing and Disclosure

Clinonix does not sell or rent personal information to unaffiliated third parties for marketing purposes.

Information may be disclosed only when:

  • Required by law or legal process

  • Necessary to protect rights, safety, or security

  • Required to comply with regulatory obligations

  • Necessary to provide requested services

In the event of a merger, acquisition, or business transfer, user information may be transferred as part of the transaction. Users will be notified of any such change.

Data Access, Updates, and Retention

Users may request access to, correction of, or deletion of their personal information by contacting Clinonix. We will respond to such requests within a reasonable timeframe.

Personal information is retained only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

Data Security

Clinonix uses industry-standard security measures to protect personal information during transmission and storage. While we take reasonable steps to safeguard data, no method of transmission over the internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Testimonials and Public Content

Testimonials displayed on our website are published with user consent. If you wish to update or remove a testimonial, you may contact us.

Any information shared publicly through blogs, comments, or forums may be visible to others. Clinonix is not responsible for information voluntarily disclosed in public areas of the website.

Links to External Websites

Our website may contain links to third-party websites. Clinonix is not responsible for the privacy practices or content of external sites. Users should review the privacy policies of any third-party services they access.

HIPAA and De-Identified Data

To the extent Clinonix may handle information related to healthcare operations, any use of aggregated or de-identified data is performed in compliance with applicable HIPAA standards and regulations. De-identified data may be used for analytics, service improvement, and operational purposes.

Changes to This Privacy Policy

Clinonix may update this Privacy Policy from time to time. Any changes will be posted on this page. Users are encouraged to review this policy periodically to stay informed.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Clinonix
5900 Balcones Dr #27244
Austin, TX 78731-4257
United States